Terms & Conditions & Our Privacy Policy

Privacy Policy

This privacy policy is intended to show you how and what personal data I collect and process as Mundell Music including data you may provide when signing up electronically to our mailing list.

Please make sure you read this privacy policy on a regular basis so that you remain fully aware of how and why your data is used.


We do not use third party links on this website and therefore, no data is available for collection by a third party.



Identity data: This includes first name and last name if you choose to provide it.

Contact data: This means email address.

Geographical data: This means geographical location (country) and/or address.

Transaction data: this means when and where you signed up to our mailing list.

Marketing and communication data: This means your preference in email formatting and any other communication preferences you may have expressed.

The Mundell Music mailing list, collect and hold no other data from any other source.


Your name and email address will have been collected via online sign up form.


We will never share your data with any third party under any circumstances unless required to by law.


We will only use your personal data when the law allows me to. Most commonly:

Marketing: To contact you about upcoming gigs that we arrange at Mundell Music.

You have the right to withdraw consent at any time by clicking the unsubscribe link at the bottom of any email you receive from us. Your data will then be permanently removed from our database.


We do not profile our mailing list subscribers other than at this time, target subscribers geographically.

I will only send electronic marketing emails to list subscribers.



You can ask us to stop sending you marketing messages at any time by using the opt out links at the bottom of any marketing email.



You have rights under UK data protection laws in relation to your personal data.

You have the right to:

Request access to your personal data (commonly known as a “data subject access request”): This enables you to receive a copy of the personal data we hold about you and to check that we lawfully process it.

Request correction of the personal data that we hold about you: This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request erasure of your personal data: This enables you to ask me to delete or remove personal data where there is no good reason for us continuing to process it for example where you consider that we do not need it any longer for the purposes for which we originally collected it as explained to you in this Privacy Policy, where you have withdrawn your consent to my using it and we had relied on that consent according to this Policy, where you consider that we cannot show a ‘legitimate interest’ in continuing to process it and we have relied on that legitimate interest to process it as explained to you in this Policy .

You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to processing of your personal data where we are relying on a legitimate interest and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes.

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it or (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent.

If you wish to exercise any of these rights, please Contact Us.


You will not have to pay a fee to access your personal data (or to exercise any of the other rights).


We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.


Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience.

We make sure that we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. I do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or otherwise required or permitted to by law).



Mundell Music Terms & Conditions……

• Once purchased, tickets cannot be transferred, exchanged, refunded or returned unless the event is cancelled or moved to another date. 
• If an event is cancelled, only the face value of the ticket will be refunded. 
• If an event is moved, we will endeavour to contact you using the details you left at the time of booking to offer refund or exchange. 
• No duplicate tickets will be issued for lost or stolen tickets. 
• No refund will be offered to customers who are refused entry, or ejected for being or appearing to be, under-age, abusive, threatening, drunk or showing any other behaviour that we deem to be anti-social. 
• Purchasing of a ticket constitutes acceptance of our terms and conditions.
• Backstage prides itself on being a trouble free venue.
• We do not tolerate any un-acceptable behavior.
• We strive to make a safe, friendly atmosphere for our customers, staff, bands and door staff, whilst giving them a rocking good time.
• On the rare occasion that someone is ejected from the building, there will be no refund.